I recently celebrated my third anniversary with foursquare. Since 2009, I have checked in more than 3,700 times on 988 days. I have 64 badges, 21 mayorships, and 48 friends, and follow 54 businesses.
After seeing last week’s Pew Center for Internet and American Life report, Cell Phone Activities 2012, I started to think “Why am I doing this?” Location-based apps/check ins were not among the report’s top 8 cell phone activities. Pew did a study back in May about mobile location-based services, and only 18% of smartphone owners use them. Crazy coincidence? 18 percent of my Facebook friends are on foursquare.
At first, it was about trying a new social media site. I loved the bragging rights for mayorships, and I was one of very few people using it in my area, so I had lots of mayorships. I loved getting the badges too, but I’m not earning too many these days.
So why am I still doing this?
A large part of it is the routine. I check in every – single – day. It starts with the elevator ride to my office – check in to work (I don’t have a foursquare location for my house because my husband would rather keep that private). As soon as I pull up to the parking lot of any of my destinations, I get out of the car, click my remote key thingy to lock it, and open up the foursquare app. When I was in London earlier this year, I bought an international data plan so I could check in (and use the Internet and other apps) – I scored lots of points and got a sweet London Calling badge. My friends who attended Boston’s Social Media Day with me over the summer hovered over a table of social media giveaways – we each walked away with a complete set of foursquare badge buttons.
I think the other part that keeps me going is the possibility of getting a discount. But those are few and far between too. The Gap’s occasionally had some foursquare coupons, and so has Newbury Comics (a funky CD store chain in New England). Lots of places have partnered with American Express to offer coupons or deals, but I don’t have an American Express card. I get more benefits from loyalty cards (especially Panera Bread, Sephora and DSW) than I have in 3 years of foursquare check-ins.
It seems like there hasn’t been enough interest to sustain an app like foursquare. Most businesses aren’t aware of it, and the ones who are haven’t been leveraging it to appeal to loyal customers. They’re relying on those loyalty programs that give them better access to customers, who have to provide the company itself with their valuable personal information in exchange for an account or card. Some of its functions can be completed with other apps that have the advantage of ubiquity and popularity – check ins with Facebook mobile, and reviews/tips with Yelp.
Is checking in worth it? Not for me, not lately. One day, I’m going to get to the office and decide to check my email on that elevator ride to work instead of checking in on foursquare. That day is coming soon.